Kanton Zürich, b2lab, Procivis and BotLabs defined the challenges to tackle in order to establish trust and secured standards around public services. It’s all about how to bring trust in eGovernment, solve the current issues around e-voting and establish an ecosystem where information between governmental bodies and other stakeholders is shared securely and transparently.
The digital age and the opening of markets has had profound effects on the mobility of individuals as well as on their expectations concerning efficient and transparent processes. While the past years have seen significant efforts in the area of eGovernment, public services still lack powerful solutions for many of the new challenges.